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Support a child at home

Use this procedure to support children and families through a support service case or intervention with parental agreement. The procedure explains how to work with a child, their family and members of their community to reduce the likelihood of future harm to the child, with a pregnant woman to reduce the likelihood of harm to their unborn child after birth, and to support a young person aged 18 or over, who has been in care and requires ongoing support with their transition to adulthood.

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This page was updated on 24 November 2020. To view changes, please see page updates

Use this procedure to support:

  • a child who is not in need of protection in the home, a pregnant woman, or a young person following their 18th birthday by way of a support service case 
    or
  • a child in need of protection in the home by way of intervention with parental agreement.

This procedure explains how to:

  • open, implement, review and close a support service case and an intervention with parental agreement case
  • place a child using a child protection care agreement 
  • respond to circumstances that may arise during the course of a support service or intervention with parental agreement case.

Support service case

Child Safety has a statutory responsibility under the Child Protection Act 1999  to respond to the needs of:

  • a child not in need of protection—to reduce the likelihood of future harm
  • a pregnant woman—to reduce the likelihood of future harm to an unborn child after birth
  • a young person aged 18 or over who requires ongoing support with their transition to adulthood after their eighteenth birthday.

This will be delivered via a support service case, and can only occur with the consent of the child’s parents, the pregnant woman or the young person.

Intervention with parental agreement

Child Safety also has a statutory responsibility under the Child Protection Act 1999 to respond to the needs of a child in need of protection whose parents are able and willing to work with Child Safety to address the concerns.

This will be delivered via intervention with parental agreement, but only when a child protection order is not required. The purpose of intervention with parental agreement is to reduce the level of risk in the home and to build the capacity of the family so that, following the intervention, they are able to meet the child’s protection and care needs. It is generally short term and intensive, and the child usually remains at home for all, or most of, the intervention period.

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