Using interpreters

Always ask parents if they would like an interpreter. Never make assumptions about this.

Be aware of the potential problems in using an interpreter, such as

• concerns about confidentiality
• the interpreter coming from within their community or being known to them
• reluctance to talk about certain things in front of an interpreter
• difficulty in translating some languages accurately, which means some of the meaning of what is said may be lost

You will need to:

• talk to parents before and after an interpreter is used
• explain confidentiality to parents and reaffirm this with the interpreter
• use very clear and simple language when using an interpreter to avoid misunderstandings.