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Using interpreters

Always ask parents if they would like an interpreter. Never make assumptions about this.

Be aware of the potential problems in using an interpreter, such as

  • concerns about confidentiality
  • the interpreter coming from within their community or being known to them
  • reluctance to talk about certain things in front of an interpreter
  • difficulty in translating some languages accurately, which means some of the meaning of what is said may be lost

You will need to:

  • talk to parents before and after an interpreter is used
  • explain confidentiality to parents and reaffirm this with the interpreter
  • use very clear and simple language when using an interpreter to avoid misunderstandings.

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