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This page was updated on 26 June 2024. To view changes, please see page updates

General Practitioners (GPs) are a good first point of contact for a parent and can provide a mental health assessment and treatment plan.

Telephone services

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In an emergency, always dial Triple Zero (000) and ask for the Queensland Ambulance Service.

Lifeline — 13 11 14 provides 24/7 crisis telephone counselling support and suicide prevention.

Suicide Call Back Service — 1300 659 467 provides 24/7 telephone, video or online counselling support to anyone affected by suicide.

Parentline (1300 30 13 00) - a confidential telephone service providing professional counselling and support in Queensland and the Northern Territory.  Phone support is available every day from 8am – 10pm, and WebChat is available every day from 8am – 9pm.

Queensland Health Mental Health Services – Queensland Health Mental Health Services provide public mental health services in each of the Hospital and Health Services in Queensland. They deliver specialised assessment, clinical treatment and rehabilitation services to reduce symptoms of mental illness and facilitate recovery.

1300 MH CALL (1300 642 255)) - a confidential mental health telephone triage service that provides the first point of contact to public mental health services to Queenslanders.  1300 MH CALL is available 24 hours a day, 7 days a week and will link to the caller’s nearest Queensland Public Mental Health service.

Mi Networks Helpline (1800 985 944) - telephone support provided by experienced mental health workers who provide you current and relevant information about mental health concerns and referral information about services.

Web services

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Head to Health - Head to Health provides links to trusted online and phone supports, resources and treatment options.  Funded by the Australian Government.

Children of Parents with a Mental Illness (COPMI) — provides practical information and resources to support better outcomes for children and families where a parent experiences mental health issues.

SANE Australia — has fact sheets, books and podcasts including SANE forums - a place where people with a lived experience of mental health issues, their family, friends, or carers of people with a mental health issues can communicate online. Forums are moderated 24/7 by mental health professionals.

Beyond Blue — has fact sheets, information and referral including Beyond Blue online forums where people can share their experiences of depression, anxiety or other related mental health issues

Mental Illness Fellowship of Australia — provides education, support, resources and are advocates for people experiencing mental health issues, their families, carers and professionals.

Mental Health in Multicultural Australia — has translated information in different languages.

Black Dog Institute — provides research, information and support about mental health issues.

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