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Consider a Suspected Child Abuse and Neglect team referral

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This page was updated on 12 July 2021. To view changes, please see page updates

Note

The purpose of the SCAN team system is to enable a coordinated response to the protection needs of children. This is achieved by SCAN team members:

  • sharing information in line with the Child Protection Act 1999, Chapter 5A, part 4
  • planning and coordinating actions to assess and respond to a child’s protection needs, and
  • providing a holistic and culturally responsive assessment of a child’s protection needs.

Core members of the SCAN team system are Child Safety (lead agency), the Queensland Police Service, Queensland Health and the Department of Education.

Consider a referral to a SCAN team, if:

  • coordination of multi-agency actions and/or expert advice from more than one core member representative is required to effectively assess and respond to the protection needs of the child, and
  • one of the following criteria is met:
  1. Notification - the matter has been assessed and screened in by Child Safety as a notification and the investigation and assessment has not been finalised. 
  2. Ongoing intervention - Child Safety is responsible for ongoing intervention with the child through a support service case, intervention with parental agreement or a child protection order.
  3. Missing child - a child in care has been reported as missing to the Police. Refer to Appendix 4 SCAN Team Response Protocol – when a child in care is missing.
  4. Child Concern Report (CCR) consult - a matter has been recorded as a CCR by Child Safety and, following a discussion with the Child Safety senior team leader, a core member representative is seeking a multi-agency discussion.

Refer a matter to a SCAN team if it meets the referral criteria, as outlined in the Suspected Child Abuse and Neglect (SCAN) Team System Manual. To make a referral:

If the family has agreed to, and is, being actively supported by a service who is not core member agency, the support worker is to be invited to all SCAN team meetings about the family in accordance with section 2.11 of the Suspected Child Abuse and Neglect (SCAN) Team System Manual.

Advise the SCAN team coordinator, using the SCAN team referral or information form, of the details of the relevant identified stakeholder to be invited.

Note

A referral to a SCAN team does not replace the requirement for Child Safety to immediately notify the QPS of a possible criminal offence under the Child Protection Act 1999, sections 14(2) and (3).

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