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Receive and respond at intake

Use this procedure to gather information, assess if there is a reasonable suspicion that a child is in need of protection, or an unborn child will be in need of protection after birth, and to decide and record the intake response.

Use this procedure when receiving information or allegations from someone (a notifier) about harm, or the risk of harm to a child, or the risk to an unborn child after birth. A notifier could be a member of the public or an employee of a government or non-government agency. 

This procedure explains how to:

  • gather relevant information
  • assess if there is a reasonable suspicion that a child is in need of protection, or an unborn child will be in need of protection after birth
  • decide on a response
  • record the intake response.

Child Safety has responsibility under the Child Protection Act 1999 to respond to information received about a reasonable suspicion that:

  • a child may be in need of protection
    or
  • an unborn child may be in need of protection after he or she is born.

The purpose of intake is to receive, assess and record child protection concerns from a notifier and:

  • decide the response in line with Child Safety’s legislative authority
  • inform the community about the role of Child Safety
  • provide information about local support services.

Version history

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