Welcome to our manual
Child Safety Practice Manual is designed to support your work with a set of principles, values, procedures, approaches and systems. Together, these guide and inform the delivery of child protection services by the Department of Child Safety, Seniors and Disability Services in Queensland.
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Our procedures
Use these procedures to help you understand the key steps and actions a CSO may undertake to fulfil their legislative responsibilities.
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Receive and respond at intake
Use this procedure to gather information, assess if there is a reasonable suspicion that a child is in need of protection, or an unborn child will be in need of protection after birth, and to decide and record the intake response. -
Investigate and assess
Use this procedure to investigate and assess allegations that a child has been significantly harmed or is at risk of significant harm (or that an unborn child will be at risk of significant harm after birth); to assess a child’s need for protection and to record the outcome of the investigation and assessment. The procedure explains how to work with the child, their parents and community to identify supports that can be provided for the child and family. -
Recommend a child protection order
This procedure explains how to recommend the most appropriate type of child protection order, prepare an affidavit and participate in child protection proceedings. -
Support a child at home
Use this procedure when opening a support service case or undertaking intervention with parental agreement. The procedure explains how to work with a pregnant woman to reduce the likelihood of harm to their unborn child after birth, to support a young person aged 18 or over, who has been in care and requires ongoing support with their transition to adulthood and a child, their family and members of their community to reduce the likelihood of future harm to the child. -
Support a child in care
Use this procedure to work with children in a care arrangement to ensure their ongoing safety, belonging and wellbeing needs are met and that they are listened to and involved in planning and decision making. The procedure explains how to promote the safe care and connection of Aboriginal and Torres Strait Islander children, in care arrangements, with their family, community and culture. -
Provide and review care
Use this procedure to respond when a person is interested in becoming a foster or kinship carer, or is seeking to renew their approval as a carer. The procedure explains what is required when placing a child in a care arrangement to support the carer to maintain the required standards of care. It also explains how to respond to standards of care concerns should any arise. -
Engage with other jurisdictions
Use this procedure to understand processes and respond appropriately when working across other jurisdictions including Australian states and territories and New Zealand, Family Courts, The Queensland Civil and Administrative Tribunal (QCAT) and other government and non-government agencies.
Practice kits
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Alcohol and other drugs
Use this practice kit to learn how to strengthen knowledge, skills and resources to work with parents, children and young people, when there is problematic use of alcohol and other drugs. -
Transition to adulthood
Use this practice kit to work with young people and their network to support the young person to transition to adulthood. -
Care arrangements
Use this practice kit to meet the needs of children in care arrangements and strengthen working relationships with children, parents, extended family and carers. -
Child sexual abuse
Use this practice kit to inform work with children and families where child sexual abuse is involved. -
Domestic and family violence
Use this practice kit to think about and see domestic and family violence in a new light. This kit helps strengthen knowledge, skills and resources to work with parents, children and young people when domestic and family violence issues are involved. -
Disability
Use this practice kit to support practice with children and parents with disability. -
Mental health
Use this practice kit to learn how to strengthen knowledge, skills and resources to work with parents, children and young people when mental health issues are involved. -
Permanency
Use this practice kit to guide your work with children, families and networks to help achieve relational, physical and legal permanency. -
Safe care and connection
Use this practice kit to inform culturally capable practice with Aboriginal and Torres Strait Islander children and families.
Frequently used forms, templates and resources
Use this section to see some of the most frequently used forms, templates and resources or to search for a particular item.