Memoranda of understanding
Memoranda of understanding (MOU) and protocol documents establish contractual terms, agreements and relationships between Child Safety and other government or non-government agencies.
Note
The agreements established in an MOU may contain confidential business information and processes that are not disclosed to third parties. The Director of Legal Services must give approval for release of information to a third party. MOUs are not to be distributed outside of Child Safety or to parties not mentioned in the agreement without permission from Legal Services.
Children's Health Queensland Hospital and Health Service
This MOU is an agreement between Children’s Health Queensland Hospital and Health Service and Child Safety in relation to the joint delivery of Navigate Your Health, a a model that has and will continue to improve the health and wellbeing of children and young people in care, and or subject to community-based youth justice orders in Queensland.
Department of Communities—access to confidential information through shared information systems
This MOU is an agreement between the Department of Communities and Child Safety to document the agreement under the Juvenile Justice Act 1992, section 297A and the Child Protection Act 1999, section 189A to make information stored in the shared information systems available to officers of their respective departments for the purpose of performing their duties.
Department of Communities—improving the interface between the Department of Communities-funded Supported Accommodation Assistance Program youth services and Child Safety
This MOU between the Department of Communities and Child Safety promotes understanding about the role of Supported Accommodation Assistance Program youth services in providing services to children and young people who are under the age of 18 years and who are subject to a child protection order under the Child Protection Act 1999.
Department of Education—education outcomes
This MOU is an agreement between the Department of Education and Child Safety which represents the shared responsibility to ensure children in care achieve the best possible educational outcomes, and have the skills and support necessary for their learning and development to enable them to participate in education and employment to their full potential. The MOU has been extended and is effective until 31 December 2025.
Department of Housing
This MOU is an agreement between the Department of Housing and Child Safety that sets out an agreed framework for cooperation and collaboration to help ensure no child who is in contact with the child protection system is harmed or placed at risk of harm because of a housing-related issue.
It is intended to be an agreement where the Department of Housing and Child Safety work together to deliver services to vulnerable children and their caregivers.
It includes:
- Schedule 1: Reporting child protection concerns
The purpose of this schedule is to detail the expectations and roles of both parties with regard to staff of the Department of Housing reporting child protection concerns to Child Safety. - Schedule 2: Providing housing assistance to children in need of protection
The purpose of this schedule is to provide a framework for both parties to execute and comply with the intent of the Child Protection Act 1999, section 159H in a reasonable, consistent and transparent way. - Schedule 3: Information sharing between departments of Housing and Child Safety
The purpose of this schedule is to guide decision making when sharing information between the Department of Housing and Child Safety.
Department of Justice and Attorney-General
This MOU is an agreement between the Department of Justice and Attorney-General (Youth Justice) and Child Safety to promote improvements in partnership to enhance services for young people.
Specific areas of agreement covered by this MOU are:
- standards for exchanging sensitive client information
- improving clarity about client confidentiality
and - clarifying privacy arrangements
Office of the Public Guardian—information exchange
This MOU is an agreement between the Office of the Public Guardian (OPG) and Child Safety that clarifies the authority to share certain information and provides clear mechanisms for information exchange, both locally and centrally, between the parties.
Office of the Public Guardian—complaints management
This MOU is an agreement between the Office of the Public Guardian and Child Safety that provides for an agreed understanding and process for the management of complaints raised by the OPG.
The MOU details the type of matters that will be referred by the OPG as complaints, how complaints that are formally referred will be actioned, and how they will be monitored and recorded within the respective systems used by the OPG and Child Safety.
Queensland Health Child and Youth Mental Health Services
This MOU is an agreement between Child and Youth Mental Health Service (CYMHS) and Child Safety to promote tangible improvements in their partnership to enhance services for children and young people with mental health issues who are at risk of harm or in need of protection.
Specific areas of agreement covered by this MOU are:
- communication and information sharing
- responding to children and young people with mental health conditions
- case planning for children and young people with mental health conditions who are subject to ongoing Child Safety intervention
and - admission to CYMHS hospital inpatient units.
Queensland Police Service
This MOU between the and Queensland Police Service and Child Safety documents the arrangements by which Child Safety staff will be provided access to information held on QPRIME and governs the use of the Self-Service of Document Retrieval (SSoDR) Portal by approved Child Safety staff.
Queensland Regulatory Authority (Department of Education)
This MOU is an agreement between the Queensland Regulatory Authority (Department of Education) and Child Safety to facilitate effective information sharing and coordination of responses between the two departments in order to promote the safety and wellbeing of children and young people in home-based co-located services, where foster or kinship care is provided in the same household as a family day care or stand-alone care service.
The Royal Society for the Prevention of Cruelty to Animals Queensland
This MOU is an agreement between the Royal Society for the Prevention of Cruelty to Animals (RSPCA) and Child Safety to promote effective communication and collaborative service provisin to achieve quality services for children and young people who have been harmed or are at risk of harm and to advance the welfare of all animals by preventing cruelty, alleviating suffering and promoting welfare through education and advocacy.
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